Monday, September 12, 2011

Malled by Caitlin Kelly

Malled: My Unintentional Career in Retail (Kindle Edition)

This was a VERY accurate look at what it's like to work in retail. Unless you've done it, you have no idea how physically and emotionally draining retail jobs can be. Most corporate stores are only interested in the bottom line and expect employees to work miracles with little to no training, assistance, or incentive. Customers don't ususally stop to think about the feelings of those on the other side of the counter, or make impossible demands that cannot be filled. I did it for way too many years and honestly don't miss it a bit- especially Wal-Mart at Christmas time!

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